MOTEST UK Ltd & MOTEST Southern Ltd* Terms & Conditions

ESTIMATES

An estimate given for the repair will show and be inclusive of parts, labour & VAT. The price of parts could be subject to variation between the estimate date and repair date. The estimate may also vary if further work or parts are found to be necessary once the estimated job has commenced. Such incremental works will not commence without the express approval of the customer

VAT

The VAT charges will be at the rate in force at the date the invoice is issued

RESTRICTIONS

We reserve the right to refuse to carry out repairs on a vehicle which we consider to be unroadworthy, or work which we consider would make the vehicle unsafe. We may refuse to carry out work which might have a detrimental effect on other parts of the vehicle.

COLLECTION

MOTEST will only release the vehicle to the customer after repairs are completed and payment made in settlement. This does not apply if credit terms or other arrangements have been agreed, are in place and on file.

STORAGE

If the vehicle is not collected, or arrangements not made for its collection after completion of the work has been notified in writing, weekly storage charges at the rate applicable at the time of expiry of the said notice may be imposed as if the vehicle repaired has been left for storage. This may also apply if authority to proceed is not given within a reasonable time of an estimate having been submitted.

PAYMENT

Unless other arrangements have been agreed all repairs must be paid for in full before collection. MOTEST has the right not to release the vehicle until the cheque has been cleared.

LIEN

We have the right to hold a vehicle after the completion of its repairs until such time as the account is paid in full.

UNCOLLECTED GOODS

We may exercise our rights as regards uncollected goods under the Torts (Interference With Goods) Act 1977 and if the goods are not collected when the work is completed or before any notice to that effect expires, MOTEST may proceed to sell the goods subject to any notice under the Act. In this event the vehicle will be sold at best market price and after deduction of monies owing for

the repair, storage, tow-in plus other charges and expenses in connection with the sale and the balance will be returned.

SUB-CONTRACT

It may be necessary for MOTEST to sub contract all or part of the work to other competent repairers. The undernoted guarantee will apply to any sub contractors work.

REPLACEMENT PARTS

All parts replaced, other than those exchanged for replacement parts, or those subject to a warranty claim, become the property of the company unless the customer requests their return prior to commencement of repairs. The replaced parts will be available for the customer to view, until settlement of invoice.

If MOTEST agrees to fit customer supplied parts (new or second hand), it is not liable for failure of the component or any consequential damage.

DELAYS

MOTEST will do its utmost to complete the repair by the date & time requested, but cannot accept responsibility for delay resulting from the non or late delivery of parts or other reasons beyond its control

LIABILITY

A) MOTEST will take all reasonable care of the vehicle while in their custody. The duty does not extend to items of personal property or business goods left in the vehicle. Customers should therefore ensure that all valuable items of personal property or business goods are removed from the vehicle prior to commencement of repair

B) Where by agreement with or upon instruction of the Customer, the vehicle is left outside the MOTEST premises, before or after normal business hours, or on an unfenced part of the said premises, any risk or loss or damage however occasioned will be the customers responsibility

GUARANTEE

MOTEST will guarantee all repair work against failure due to faulty workmanship for 12 months or 12,000 miles whichever occurs first, from date of invoice. If the car is taken to a third party repairer without our express agreement and the failure rectified, MOTEST will not be held liable for any third party repair costs. On parts fitted, MOTEST will honour (match) the guarantee offered by the parts supplier.

This does not seek to alter your statutory rights.

(* Hereinafter referred to as MOTEST)

SEPT 2013